Effective Date: 04/08/2025
Website: www.rentingcostarica.com
By using RentingCostaRica.com, you agree to the following terms and conditions. Please read them carefully before making a reservation or using our services.
1. General Information
RentingCostaRica.com is an online platform that connects travelers with trusted local providers of car rentals, shuttle transportation, and vacation rentals in Costa Rica. We act as an intermediary between the traveler and the service provider.
2. Bookings
- All reservations must be confirmed via email or our booking form.
- Bookings are subject to availability and confirmation by the local provider.
- We reserve the right to refuse or cancel a booking if the information provided is incomplete or inaccurate.
3. Payments
- Payment terms will vary depending on the service (e.g., full payment or deposit).
- Accepted payment methods include credit card, bank transfer, or secure third-party processors.
- Any fees related to currency conversion or transaction costs are the responsibility of the customer.
4. Cancellations & Refunds
- Cancellations made more than 48 hours in advance may be eligible for a refund (unless otherwise stated).
- Cancellations made within 48 hours of the scheduled service may be non-refundable.
- No-shows or failure to provide accurate pickup details may result in full charges.
- Specific properties, tours, or providers may have different cancellation policies, which will be communicated at the time of booking.
5. Responsibilities of the Traveler
By booking through RentingCostaRica.com, you agree to:
- Provide accurate information for all travelers (names, contact details, arrival times, etc.).
- Review and accept the terms of the local provider at the time of check-in or pickup.
- Respect the local property, vehicle, and personnel during your stay or ride.
- Notify us of any issues as soon as possible so we can assist.
6. Liability Disclaimer
RentingCostaRica.com is not liable for:
- Delays or cancellations due to weather, traffic, or acts of nature.
- Injuries, losses, or damages sustained during your use of third-party services.
- Changes in availability or pricing due to external providers.
We act in good faith to connect you with licensed and insured partners, but the ultimate service responsibility lies with the provider.
7. Modifications
We reserve the right to update these terms at any time without prior notice. Any changes will be posted on this page with an updated effective date.
8. Privacy
Your data is protected under our Privacy Policy. We do not sell your information and only share it with providers when necessary to complete your booking.
9. Governing Law
These terms are governed by the laws of Costa Rica. Any disputes will be handled in accordance with Costa Rican legal processes.
10. Contact Us
If you have any questions about these terms, please contact us at:
📧 info@rentingcostarica.com